Registration Requests for Controlled Courses

When administering a controlled course, the lead instructor has on-going responsibilities during the student registration process.

The system allows anyone to request a reservation for a seat for any controlled class. However, it is the lead instructor's responsibility to approve or deny that request. Currently, the lead instructor will not receive notification of incoming requests. It is his or her responsibility to log into the system and check for any pending requests regularly.

Once approved or denied, the potential student will receive e-mail notification and, if approved, will be able to complete their registration by paying the course fees.

Students will receive e-mail notifications for all reservation status changes.

To review registration requests, after logging into Online Services, choose MANAGE MY COURSES from the action items list in your profile. Choose the course you'd like to view. From the course details page, choose VIEW REGISTRATION REQUESTS from the action items list. Make any approvals or denials needed and click SUBMIT.

PLEASE NOTE: The lead instructor for the course will be sent an automatic e-mail notification when a reservation request is made.  An approved request (reservation) may be cancelled as long as the individual has not already paid, completing the registration process.

PLEASE NOTE: Due to the nature of substitution, if a currently registered student chooses to transfer his or her registration to another a person, instructor approval for the original reservation and subsequent registration will also be transferred.

PLEASE NOTE: Once a reservation request has been denied or cancelled, it can not be re-approved. However, approved reservations that have timed out (reservations are only held for 10 days), can be re-approved, giving the registrant another 10 days to submit payment.

Materials

Materials Checklists

Please be sure to check ALL boxes prior to contacting customer service about missing items.

Certification course

• Course Roster
• Technician workbooks (number designated at time of course setup)
• Return shipping label for IC evaluations
• Packing tape

Renewal Course

• Course Roster
• Technician workbooks (number designated at time of course setup)

Shipment Times

Materials are shipped by UPS Ground approximately three weeks prior to the course start date for all domestic courses excluding U.S. territories. For courses held in U.S. territories and non-domestic military bases, materials are generally shipped approximately four weeks before the course start date.

Provided that Safe Kids has a valid e-mail address on file, the lead instructor will receive an e-mail with shipping information and the tracking number, once the shipment has been made.

Walk-ins

Walk-in registrations are allowed at the discretion of the instructor team and can only be accommodated if there is space available. The number of students cannot exceed the amount of materials available. No additional materials will be sent.

All registrations must be submitted by midnight of the first day of the course following normal registration procedures. Failure to do so will prevent the student from being eligible for certification.

All walk-in registrations will be charged a $10 late fee. These late fees will be waived for individuals completing the registration and payment process online using a credit/debit/check card, purchase order or e-voucher. If the student is paying with a purchase order that is not registered in the system (see the Organization Management section), he or she must register online and print his or her registration form, add the payment information and give it and a copy of the P.O. to the lead instructor or course administrator the FIRST day of class. The lead instructor or course administrator should then fax the registration packet to the number listed on the registration form.

It is recommended that a fax confirmation page is printed and that customer service is contacted the next business day to confirm it was received in its entirety.

Payment by check cannot be accommodated on the first day of the course.

PLEASE NOTE: The $10 late fee will be charged per student for all group registrations.

Course Rosters

The lead instructor is responsible for ensuring the accuracy of the course roster. Your roster must list all of the people in your classroom.

A copy of the roster (at time of shipment) is sent with the course materials. However, the lead instructor or course administrator is responsible for printing the most current course roster from the online system immediately prior to the start of course.

In order for the certifications to be processed promptly after the completion of the course, all students must be listed on the roster.

Should a non-registered student arrive for the course, he or she has three options:

1. Register and pay online with a credit/debit/check card
2. Register online and print the personalized registration form and fax it with a purchase order to customer service at
   917-305-9876
3. Provide proof that he or she has submitted a complete registration and payment to Safe Kids (e.g. fax confirmation page with registration and P.O., tracking information with registration form and copy of check)

PLEASE NOTE: Payment by check or money order cannot be accepted on the first day of the course.