Although you may file a written complaint about an instructor, teaching environment, etc., Safe Kids will not accept appeals based on missed deadlines. The complaint should identify the problem area and provide specific details and background information to support the concerns.

All complaints and appeals must include clear supporting documentation and be postmarked within 90 days of the incident that is being addressed. Please complete and use the appeals form, available in Resources->Forms as a cover sheet for your submission.

Safe Kids will investigate and respond in writing to all complaints and appeals in as timely a manner as possible.

As appropriate, the National Child Passenger Safety Board and state CPS training contact will be consulted. Should this be the case, no identifying information will be provided to any member of the board or the CPS community.

All decisions by SAFE KIDS are final and may not be brought up for another appeal.